Moodmaster course

The Moodmaster programme aims to provide a range of simple tools and techniques to help attendees manage life’s emotional ups and downs more effectively, cope better with everyday stresses and worries and improve their overall quality of life.

Improving Access

SW Healthcare is working alongside practices in South Worcestershire to ensure patients can book into Improved access (IA) appointments, which are available 7 days a week, evenings and weekends.

Currently patients only have access to pre-book these appointments with their own practice during practice core hours. Services are advertised to patients through practice websites, notices in urgent care services and publicity into the community.

Patients should have access to book and cancel IA appointments between the hours of 18:30 – 20:00 Monday to Friday and 08:00 – 12:00 Saturday and Sunday. SW Healthcare have set up a separate telephone line to enable patients to book or cancel these appointments within these hours. The Reception staff based at the Worcester hub will receive the incoming calls and will have the ability to book patients into one of the five hubs, depending on availability and whether it is appropriate.

The telephone number for patients to call to book or cancel an appointment is 01905 789061. Please note, making an improved access appointment means that you may be seen by a clinician who does not work for the surgery and the appointment will take place in a different practice. This number will only be available for patients to use during evening and weekend IA hours (Monday – Friday 18:30 – 20:00 and Saturday and Sunday 08:00 – 12:00). During core hours  patients will be required to contact their practice.

Please speak to the reception team if you have any queries.

New GP Partner

We are delighted to announce that Dr Louise Stepien will become a GP Partner at the practice from 1st April 2019. Dr Stepien has been working at Ombersley Medical Centre since April 2015 as a salaried GP.

Dr Stepien will continue to work 6 sessions a week and will become more involved in the strategic leadership of the practice and enhancing the services we provide to our patients as a GP Partner.