Moodmaster course

The Moodmaster programme aims to provide a range of simple tools and techniques to help attendees manage life’s emotional ups and downs more effectively, cope better with everyday stresses and worries and improve their overall quality of life.

Improving Access

SW Healthcare is working alongside practices in South Worcestershire to ensure patients can book into Improved access (IA) appointments, which are available 7 days a week, evenings and weekends.

Currently patients only have access to pre-book these appointments with their own practice during practice core hours. Services are advertised to patients through practice websites, notices in urgent care services and publicity into the community.

Patients should have access to book and cancel IA appointments between the hours of 18:30 – 20:00 Monday to Friday and 08:00 – 12:00 Saturday and Sunday. SW Healthcare have set up a separate telephone line to enable patients to book or cancel these appointments within these hours. The Reception staff based at the Worcester hub will receive the incoming calls and will have the ability to book patients into one of the five hubs, depending on availability and whether it is appropriate.

The telephone number for patients to call to book or cancel an appointment is 01905 789061. Please note, making an improved access appointment means that you may be seen by a clinician who does not work for the surgery and the appointment will take place in a different practice. This number will only be available for patients to use during evening and weekend IA hours (Monday – Friday 18:30 – 20:00 and Saturday and Sunday 08:00 – 12:00). During core hours  patients will be required to contact their practice.

Please speak to the reception team if you have any queries.

New GP Partner

We are delighted to announce that Dr Louise Stepien will become a GP Partner at the practice from 1st April 2019. Dr Stepien has been working at Ombersley Medical Centre since April 2015 as a salaried GP.

Dr Stepien will continue to work 6 sessions a week and will become more involved in the strategic leadership of the practice and enhancing the services we provide to our patients as a GP Partner.


Dear patients of Ombersley Medical Centre,

Thank you for your patience and support during this last year. We are aware of various rumours and meetings which have taken place surrounding the issues present at the practice. In order to remain professional and respect the confidential and sensitive nature of these issues we are unable to disclose the details. We are truly sorry that patients have felt left in the dark but it has not been possible to issue a patient statement.

This week Dr Tucker has now, formally, left the practice. We wish him well for the future and thank him for the care he provided whilst at the practice.

We understand that both for the patients and the practice it has taken a long time to get to this point. We thank you for bearing with us.

The practice is committed to yourselves, our patients, and providing high quality medical care. Dr Moore, Dr Stepien and Dr Conquest will continue to provide medical care. They are supported by high quality and experienced regular locum doctors when necessary until a fourth doctor is permanently recruited. Mr Amit Pal, the practice clinical pharmacist is extending his clinical practice to provide more direct patient care. There has been no change amongst the existing practice nursing staff (Sister Helen Stratton, Sister Catherine Brookes, Mrs Alex Gibbons-Thom, Mrs Hilary Dixon) and we are excited to announce that the nursing team is expanding with a new member of staff joining us to offer more appointments and choice to patients. Miss Andrea Hinton has been providing interim practice management support. We will be looking to secure this position as soon as possible. If you have any questions or feedback we would be delighted to assist. Please feel free to contact Andrea or Dr Moore.

We look forward to developing a close relationship with the patient participation group and would like to meet with the group and invite others from the community to join and help shape the practice.

We will keep you up to date with further developments as and when they occur.

Best wishes and wishing you a healthy and happy new year,

Ombersley medical Centre

Droitwich Spa Meeting Centre

Droitwich Spa meeting centre is a meeting place for people who have dementia to enable them meet new friends and to help them to remain in their own homes longer by giving their carers some respite during these days.

Please Click Here to see the timetable for June.

Social Prescribing Service

Onside are delighted to be working in partnership with Ombersley Medical Centre to deliver the exciting new Neighbourhood Social Prescribing service.

Social Prescribing recognises that may of life’s problems can make you unwell or make health conditions harder to deal with. Medical interventions and treatment may only be part of the solution. Social Prescribing can provide other options by linking patients with sources of support within the community to improve their health and wellbeing.

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