|The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. |
Any comments or suggestions that patients have concerning our practice are to be directed to the Practice Manager to help with the continuous development and improvement of the services that we provide.
Miss Andrea Hinton
|Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries.They can provide basic information on services and results and direct you to the right person depending on your medical query, this will require asking for a brief summary of your query in order to ensure your care is handled correctly and appropriately. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.|