Our Dispensary is open Monday - Friday between 10-1pm and 2pm-6pm for prescription collection. We are closed between 1pm and 2pm.
The quickest and easiest way to order prescriptions is online through the NHS app.
If you do not have the NHS app, please click the button to the right to get started.
Prescriptions.
How to order your prescription, and when to collect it.
PLEASE NOTE: OMBERSLEY MEDICAL CENTRE ONLY ISSUES 1 MONTHS SUPPLY OF MEDICATION AT A TIME
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PLEASE NOTE: OMBERSLEY MEDICAL CENTRE ONLY ISSUES 1 MONTHS SUPPLY OF MEDICATION AT A TIME ●
How to order your repeat prescription.
Repeat prescriptions are issued when a GP is happy for you to have more medication without the need to see you each time.
If your GP has agreed that your medication should be issued as a repeat, you can order it in a number of different ways. We ask that you order your medication via the NHS app where possible, as this will allow you to keep track of your medications and see your medical records. Please only request medication via email as a last resort.
Please note that it takes 72 working hours for prescriptions to be processed. You can find examples of this in the section below to help you work out when to expect your prescription to be ready.
Ordering your prescription online
You can order your prescriptions online via the NHS App. You will need to download the NHS app and create an NHS login, if you don’t have one already - if you would like any help in getting set up, please ask at reception. .
Ordering your prescription in person
Alternatively, you can drop off your repeat prescription slip at reception - just tick the items you require and drop it into the box at reception.
Ordering your prescription by email
You can also order your repeat prescriptions by email - simply email us at ombersley.dispensary@nhs.net with your contact details and the medication you’re requesting. Please only request medication via email as a last resort.
How long will my prescription take to arrive?
Prescription Fees
Under normal circumstances, it takes 72 working hours for prescriptions to be processed.
Here’s when you can expect your prescription to be available, depending on when you order:
Ordered by noon Monday - ready to collect from noon Thursday
Ordered by noon Tuesday - ready to collect from noon Friday
Ordered by noon Wednesday - ready to collect from noon Monday
Ordered by noon Thursday - ready to collect from noon Tuesday
Ordered by noon Friday - ready to collect from noon Wednesday
It’s your responsibility to ensure that you order your medication in advance – we suggest when you have 7-10 days supply left, it’s time to think about re-ordering.
Get help with prescription costs.
Prescription prepayment certificates (PPC) are available in England and they can save you a decent amount of money.
NHS prescription costs
There are standard NHS prescription charges, to find out more information about prescription charges click the button below.
Prescription Prepayment Certificate (PPCs) are available by 10 monthly direct debit instalment payments.
Find out more about the Prescription Prepayment Certificate.
NHS HRT Prepayment certificates
If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.
Each item on an NHS prescription usually costs £9.65. You can buy an HRT PPC for a one-off payment of £19.30 (the cost of two single items).
The HRT PPC covers an unlimited number of certain HRT medicines for 12 months, regardless of why they are prescribed.
It is important to be aware this does not cover all HRT medications.
Click here to see if your medication is covered.
For more information, click here.
Common Queries
My medication isn’t on repeat.
If you require medication that you cannot see on the NHS App please get in touch by visiting or calling the Surgery. Please be advised this can take up to 3 working days - so please make sure to ask well in advance to make sure you don’t run out of your required medication.
What happens if I miss my checkup?
We have a duty to ensure that your medicines are prescribed safely and we will remind you to come in for appropriate tests and checkups. If reminders are ignored, we may have to reduce your medication supply until you have had your blood test or appropriate checkup.
I need to request a medication I only use occasionally.
Please let us know the name of the medication requested and reason why it is being requested. For example stating “eczema cream” is not very specific and this will lead to delay in medication being issued - so please use the right names wherever you can.
I’ve requested my medication early, but it’s been rejected.
We try to prevent waste through stockpiling of medicines. If you need to order early, please give a reason with your request (e.g. going on holiday). Failure to do so may lead to your medication request being refused.
I’m having problems with my medication, or have decided to stop.
Please let us know if you have decided to stop any medication so we can update your records. It is important that you let your pharmacist or doctor know if you are having any problems with your medication.