We’ve made it easy for you to receive the help you need.
Click the button to call the Surgery for any appointments you may want to book.
Alternatively, you can register on Patient Access to book appointments online. This option will help to free up our phone lines, allowing the most urgent and important calls to be seen to as soon as possible.
You can also contact us online with any non-urgent medical or admin requests by clicking the Online Consultation button.
Enhanced Access
Alongside other GP practices in Worcestershire, we have also introduced Enhanced Access appointments to allow you to receive care outside of usual practice hours. Read more about this below.
Appointments.
Booking an appointment at Ombersley Medical Centre.
How to book an appointment.
Please plan ahead as much as you can when booking appointments. Here at Ombersley Medical Centre, we are able to offer appointment bookings 3 months in advance. Please contact us on 01905 622900. There are slots for urgent appointments every day, so if you’re in need of one of these appointments then please call us as soon as the line opens.
Booking via Phone
Many of our appointments are booked via phonecall. If you’d like to book an appointment, please click the button above or call us on 01905 622900, ideally before 10am. Usually, the Reception team will ask some questions on behalf of the GP before booking you an appointment, as it may be more appropriate for them to refer you to a different service, such as urgent care or A&E. This is all based off the GPs advice, so please be patient with our Reception team!
We also offer telephone consultations if you require a same-day consultation from a GP or Practice Nurse. This is usually for general medical advice where your problem may be resolved by getting guidance from a trusted source. These calls would happen on the same day on the number that you provide.
Urgent Appointments
We reserve a number of appointments each day for urgent cases. If you need to see a doctor urgently, please call us as soon as we open at 8:00am and advise the Receptionist at the time of booking. Please ensure that you only request an urgent appointment for treatment of conditions requiring immediate consultation.
Enhanced Access
In addition to the practice’s normal opening hours, you can also book an appointment to see a local clinician in the evenings or on Saturday at locations across South Worcestershire.
GP practices are working together to provide Enhnaced Access appointments to our patients. This means that your Enhanced Access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.
These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Enhanced Access appointment and our receptionists will help you to find a convenient appointment.
Alternatively you can now call a dedicated number direct to book an appointment 01905 969864. This line is open weekdays 18:30 – 20:00 and Saturdays 09:00 – 17:00.
Home Visits and Telephone Advice.
Home Visits
Home visits are available for patients who are either housebound or unable to visit the Surgery due to illness. All home visits will be organised by a clinician, with more serious or urgent visits taking priority. If possible, please call the Surgery before 10:30am if you require a home visit, to give the clinician time to plan the visits.
Telephone Advice
Telephone advice is accessible by contacting our Reception and asking for telephone advice from a GP or Practice Nurse, after which someone will be in touch to give you advice over the phone.
Cancellations.
Please always let us know if you don’t wish to take up your appointment. Even if it is at the last minute, we can always fill it. We understand that you may now feel better or something else has cropped up and we are happy to rearrange… But please tell us!
You can cancel by calling 01905 622900.
Please note that we do record all incidences of not turning up, and we will be in touch if you miss an appointment. We do reserve the right to ask you to leave the practice list if you won’t help us to help you by keeping to your appointments - as missed appointments cost the NHS money, and make it harder for the rest of our local community to access appointments with us.
Need help urgently?
Patients with urgent requirements will always be seen on the same day—but if you have an emergency you don’t think is appropriate for us, or we are closed, you should call the following numbers:
999
Patients with very serious or life-threatening health conditions, such as chest pain, severe bleeding or loss of consciousness, should phone 999 without delay.
NHS 111
Patients who are unsure whether to visit A&E for their condition, or have an urgent medical need outside of our opening hours, should call NHS 111.